Frequently Asked Questions
Everything you need to know about your journey to tranquility.
What is the typical shipping time for my order?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 10-15 business days depending on your location.
How do I return a product if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, please contact our support team to initiate a return for a full refund or exchange, provided the item is in its original condition.
Are your sound bowls and instruments ethically sourced?
Yes, we work directly with skilled artisans and reputable manufacturers to ensure all our instruments are ethically produced and meet the highest standards of quality and craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, Healing Sounds ships worldwide. Please note that shipping rates and potential customs fees vary by country and will be calculated at checkout.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.