Returns & Exchanges
At Healing Sounds, we want you to be completely satisfied with your purchase. If your sound therapy tools do not resonate with you, we offer a 30-day return policy for all items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Contact our support team at returns@healingsounds.com with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Secure Packaging
Carefully pack your items in their original protective packaging, ensuring that delicate instruments like singing bowls or tuning forks are properly cushioned.
- 3.Shipping Your Return
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
- 4.Inspection and Refund
Once our specialists inspect the returned items for quality assurance, we will process your refund to your original payment method within 5-7 business days.
